Experience Required: Minimum 5 years in tele-calling with experience in US, UK, or AU BPO call
centers
Salary Package: $500–$550 per month (or 50,000 INR max per month) Overall Contract Budget: Approximately $3,000 to $3,300 for 6 months

Anticipated Joining Period: April 15th – May 2nd, 2025

Job Summary:

We are seeking an experienced tele-caller to join our team as a full-time consultant focused on gathering and verifying critical data for self-storage developments in Non-US regions, including Australia, New Zealand, Canada, and the United Kingdom. The chosen candidate will play a key role in enhancing the accuracy and completeness of our development pipeline database and self-storage facility records—covering essential attributes such as building and parking area (SQM/SQFT), year built, ownership contacts, and more. This position is remote, based in India, and requires working rotational shifts to align with the business hours of the target regions.

Primary Responsibilities:

• Data Collection & Verification:
  • Conduct tele-calling activities to collect accurate data on new and existing self-storage developments.
  • Gather key attributes, including building and parking area (SQM for Australia/New
  • Zealand/UK; SQFT for US/Canada), year built, ownership details, and contact information.
  • Verify essential details related to project stages, development addresses, building size, floor details, and expected opening dates.
• Targeted Regional Outreach:
  • Make calls to top operators, builders, contractors, and county offices to source permits, parcel data, and additional facility information.
  • Collect data for the following regions according to the outlined schedule:
    • Australia & New Zealand: Store Profile and New Developments
      • Canada & United Kingdom: Similar key attributes as above
        • United States: Support on-demand tasks related to permits and parcel data
• Supporting Business Development:
  • Assist in product demo booking by contacting self-storage leads (operators, developers, contractors, brokers) and coordinating with the Business Development team.
• Reporting:
  • Compile the collected data into standardized reports for review and integration into our regular databases and presentations.

Tele-Caller Work Hour Details

To ensure availability during the standard business hours of each target region, the tele-caller will
work according to the following schedule (all timings in IST):

Qualifications and Skills:

• Experience:
  • Minimum 5 years of tele-calling experience in high-volume BPO environments servicing US, UK, or AU markets.
• Communication:
  • Must possess a neutral accent with excellent verbal communication skills for clear and professional interactions.
• Data Collection & Verification:
  • Strong attention to detail and the ability to collect, verify, and update data accurately.
• Flexibility:
  • Proven ability to work rotational shifts and adapt to varying schedules based on business needs.
• Technical Proficiency:
  • Comfortable using spreadsheets and updating structured data reports.

Additional Information

• Remote Work:
  This role is entirely remote, and candidates must be based in India.
• Contract Duration:
  The position is on a 6-month contract with opportunities for extension based on performance and business needs.
• Application Process:
  Qualified candidates will be required to undergo a brief training session on the critical data points and tele-calling protocols specific to the self-storage market.