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Personalisation or Segmentation: What Is the Future of Airline Ancillary and Retail?

June 24, 2025

Kris Glabinski

By Kris Glabinski, VP Strategy, Aggregate Intelligence Returning from the Airline Ancillary & Retail conference in Dublin (10-12 June 2025), I'm struck by the industry's focus toward innovative revenue streams, with ancillary services and retail…

Who Is the Biggest OTA in Europe?

June 11, 2025

Aggregate Intelligence

Europe is the largest OTA market in the world, accounting for nearly 32% of global OTA revenue. According to market estimates, Europe’s OTA market is projected to grow from $96.5 billion in 2025 to more…

What Is NDC in Airline Distribution? How It’s Changing the Way Flights Are Sold

June 2, 2025

Aggregate Intelligence

Overview New Distribution Capability (NDC) represents a transformative shift in how airlines sell their products and services. This XML-based data transmission standard, developed by the International Air Transport Association (IATA), enables airlines to distribute rich…

What’s Next for Airline Ancillaries? Trends, Tech, and Personalization

May 28, 2025

Aggregate Intelligence

Airline ancillary revenue has transformed from a supplementary income stream to a critical revenue pillar, reaching an unprecedented $148.4 billion worldwide in 2024. As airlines continue to recover from pandemic disruptions, ancillary services have become…

How does AI assist in identifying high-yield customer segments for targeted marketing?

May 16, 2025

Aggregate Intelligence

Artificial intelligence has revolutionized how airlines identify and target their most valuable customer segments. By analyzing vast quantities of structured and unstructured data, AI systems can now detect nuanced patterns in customer behavior, spending potential,…

How Can Airlines Increase Ancillary Revenue Through AI-Powered Upselling and Cross-Selling?

May 13, 2025

Aggregate Intelligence

Airlines are increasingly leveraging artificial intelligence (AI) to boost ancillary revenue through personalized upselling and cross-selling strategies. Ancillary revenue, which includes income from baggage fees, seat upgrades, in-flight services, and more, has become a critical…

Who is the biggest OTA in Asia?

May 9, 2025

Aggregate Intelligence

Asia’s online travel market is a multi-billion-dollar battlefield — dominated by just a few major players like Trip.com Group, MakeMyTrip, Agoda, and Traveloka. With the OTA sector expected to surpass $500 billion in gross bookings…

How Fast Is Asia’s Domestic Travel Market Growing — And Who’s Leading the Charge?

May 9, 2025

Aggregate Intelligence

Asia’s domestic travel market is undergoing a seismic shift — expected to top $1 trillion in value across key countries like China, India, Japan, and Southeast Asia by 2026. Backed by strong infrastructure investments, rising…

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Personalisation or Segmentation: What Is the Future of Airline Ancillary and Retail?

Who Is the Biggest OTA in Europe?

What Is NDC in Airline Distribution? How It’s Changing the Way Flights Are Sold

What’s Next for Airline Ancillaries? Trends, Tech, and Personalization

How does AI assist in identifying high-yield customer segments for targeted marketing?

How Can Airlines Increase Ancillary Revenue Through AI-Powered Upselling and Cross-Selling?

Who is the biggest OTA in Asia?

How Fast Is Asia’s Domestic Travel Market Growing — And Who’s Leading the Charge?

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